Why Eagle Pint
The Mission of the Eagle Point Customer Service team is to put customer needs above all else. Whether through clear and timely communication or through exceptional customer advocacy, our team will do what it takes to please our customers.
With the latest supply chain forecasting technology and dedicated procurement and installer management teams, Eagle Point is in constant communication with our vendors ensuring that you do not have to worry about stock-outs or labor shortages.
With personal mill inspections, random lab tests, and rigorous manufacturer vetting, Eagle Point ensures that each and every product we install is certified by our Product Excellence team before it ever hits the job site.
Our installers have been working with us for many years if not decades.
Thoroughly vetted and evaluated quarterly, our installers are some of the most skilled and detail-oriented crews in every market we serve.
Our ongoing training program ensures that each one of our crews is on the forefront of product innovation and thoroughly understands the installation methods and techniques needed for a flawless installation in each of our offered product categories.
Respect for the Jobsite
Jobsite cleanliness, care for the surrounding products, and respect for neighbors and communities are paramount for Eagle Point. Strict discipline is enforced among our installers to maintain a clean and respectful jobsite.
Health & Safety
Eagle Point ensures that all of our Team Members and installers properly utilize the appropriate and needed Personal Protective Equipment, required by OSHA and the CDC and essential to ensure workplace safety.
As a vendor that serves us in multiple markets, Eagle Point has consistently ranked among our highest vendors by saving us time & money, and by providing exceptional customer service. While we have many installation partners that will help us work through problems and issues that may arise, few are able to stand shoulder-to-shoulder with us in the way that Eagle Point does. There have been instances where a warranty may have expired or an issue may not be their fault, but the team at Eagle Point has always done what is right. I strongly recommend Eagle Point Solutions to any builder or contractor that is looking for a true partner.John Schiegg
VP Supply Chain Services for David Weekley Homes